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Seven out of ten employees do not have time for further training on the job and state that they do not feel equipped for the digital working world. In order to counteract the dilemma, it is important, in addition to selecting the appropriate e-learning software, to develop an understanding of how people learn in companies.
70% of learning happens on-the-job, such as the practical application of knowledge. For example, when dealing with demanding tasks, problems, new work areas and projects. There is no fixed framework (e.g. a seminar with a timetable), instead the learner looks for the right learning content at the right moment with which they can master an upcoming task.
But which e-learning software is the right one?
If the software is selected based on current trends and hypes, it may not cover the actual needs. Therefore, the custom software should be developed according to the competencies that personnel developers consider most important in your company.
The following two questions about elearning software development arise: Which software can map the company’s training needs accordingly? And which software fits the scenarios of your company and can be integrated into your technology stack.
Of course, it makes sense to provide as much support as possible for employees in the area where 70% of the learning takes place. However, company-specific issues must not be ignored. For example, is there no time for formal learning processes, is there little mentoring or coaching in the company? Then the chosen solution should focus on the acquisition of knowledge “on-the-job”. Or is the company’s focus on formal learning processes? Are there many industry-specific regulations that need to be tested frequently? Then the selected e-learning solution should primarily support the formal learning processes and compliance training.
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What custom features do I include in order to map the specific learning scenario of the company?
Creation of the learning content. Even if the number of MOOCs (Massive Open Online Course) is increasing day by day, companies need the possibility to provide self-designed support for their employees in addition to the openly accessible training courses. For example, to map the individual knowledge for your industry. A checklist at the right moment with the additional provision of context-related questions and a virtual mentor can be a great support for the employees.
Custom software is a choice since you can independently modify, update or expand the content. Many companies want to maintain needs-based content at any time. Authoring tools and systems enable the creation of digital and interactive learning content. Authoring systems differ in terms of whether it is a web-based cloud solution or a desktop version. The cloud-based variant does not require any installation by the author and enables collaborative work in teams with workflows, comment functions and approval processes for the e-learning creation process. Another major distinguishing criterion is whether the authoring system enables the creation of responsive content and thus gives the end user any freedom with regard to the choice of end device when learning.
Knowledge management. E-learning content designed by companies consists of a large amount of knowledge. Therefore, some providers have integrated concepts from knowledge management systems. The single-source-of-truth approach guarantees that once content has been created, it is available for different scenarios and only needs to be modified or kept up-to-date in one place. In this way, the consistency of the learning content is guaranteed, even with cross-departmental access. Once the content has been created, it can be used, for example, in micro learnings, flashcards, work aids, manuals, scenario-based training, testing, and examination. The integration of knowledge management in the authoring systems results not only in consistency but also in enormous time savings when creating the learning content for the authors.
Quizzes and social interaction. Appealing quizzes help to increase employee motivation. In addition to the usual single and multiple choice tasks, authoring systems often provide task templates with drag and drop, memory, crossword, assignment, fill-in-the-blank tasks, and many more. Not only the creation of the learning content is of central importance – the question of how this is made available to the employee should also be clarified in advance.
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